Shipping & Delivery

At NamasteNeemrana, we take great care in delivering your products to you, and we partner only with reputed national couriers. Our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to 130 countries worldwide, and to 511 destinations within India.



Processing Your Order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 5 business days to ship goods out of our warehouses across India. However if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.Because each craftsman and artisan's process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times.

To calculate how much time it will take you to receive your NamasteNeemrana merchandize, please add the shipping times given below to the 5 day order processing period.



Delivery Methods, Times And Cost

Shipping Destination

Shipping Service

Dispatch Times

Shipping Cost

Within India

Domestic Shipping Companies..

3-5 Business Days

A Single Flat Rate Of INR 99 For Orders INR999  & Below. All Orders Above INR 999 Qualify For Free Shipping.

International

DHL/FEDEX

4-6 Business Days

Shipping charges on basis of volume weight/gross weight (whichever is higher) and  per 500 grams rate on the basis of shipping address/country Zip code; actual shipping cost is automatically calculated and added in the cart at the time of check out. 

Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

4. As soon as your package ships, we will email you your package tracking information.

 

Customs And International Shipping

All of NamasteNeemrana orders are shipped internationally from our warehouses across India to your provided shipping address via DHL/FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.

For more information about shipping and delivery, please see our Shipping FAQs.

 

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